Shipping policy
Shipping Policy
At Selune, we currently ship worldwide 🤍
UK Shipping
We offer free standard shipping across the UK on all orders.
Estimated delivery time:
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2–5 business days
Tracking information will be provided once your order has been dispatched where applicable.
International Shipping
We ship internationally to selected countries worldwide.
Estimated delivery times:
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Europe: 5–10 business days
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International: 7–15 business days
Shipping costs are calculated at checkout depending on your location.
Please note that international customers may be responsible for customs fees, duties, or import taxes depending on their country’s regulations.
Processing Times
Orders are typically processed within:
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1–4 business days
During launches, holidays, or busy periods, processing times may be slightly extended.
Incorrect Addresses
Please ensure your shipping information is entered correctly before placing your order.
Selune is not responsible for orders shipped to incorrectly entered addresses provided at checkout.
Delays
While we always do our best to ensure timely delivery, we are not responsible for delays caused by:
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Postal services
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Customs processing
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Weather disruptions
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Carrier delays
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High-demand periods
Lost or Damaged Parcels
If your order arrives damaged or appears to be lost, please contact us at:
Please include your order number and any relevant photos or details so we can assist you as quickly as possible 🤍